Eslam Hamed

AI Solutions Architect & Technical Lead

Building enterprise AI systems, cloud platforms, and production-ready software

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Cairo, Egypt · Open to remote

Eslam Hamed

AI Solutions Architect & Technical Lead

Technical lead with 10+ years building backend systems, AI platforms, and enterprise software.

I design and deliver AI systems, backend platforms, and cloud architectures that move from concept to production.

AI Agent

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10+ years software engineering, architecture, and delivery

25+ successful projects Delivered across enterprise software, SaaS products, and AI platforms.

16+ happy clients Trusted across consulting, product delivery, and engineering partnerships.

Full-stack architecture ownership Hands-on across backend, AI systems, cloud platforms, and distributed architectures.

About Me

I’m a Cairo-based AI solutions architect and technical lead with 10+ years in software engineering. My work focuses on building enterprise AI systems, backend platforms, and cloud architectures, especially LLM applications, RAG systems, and conversational AI that operate reliably in production environments.

Residence Cairo, EGYPT
e-mail & Phone Find it in my CV HERE

What I Deliver

AI Solutions Architecture

Designing scalable AI platforms, retrieval pipelines, and conversational workflows for enterprise deployments.

Distributed Backend Platforms

Building .NET APIs, integrations, and event-driven systems that stay reliable under real product constraints.

LLM & RAG Systems

Specialized in LLM applications, prompt orchestration, semantic retrieval, and automated evaluation workflows.

Product & Solutions Leadership

Bridging stakeholders and engineering through roadmaps, demos, POCs, architecture reviews, and delivery ownership.

Featured Work

Where architecture meets AI product delivery

I work across architecture, backend engineering, and AI delivery, building systems that are designed for real production use, not just prototypes.

AI Products

Architected and delivered enterprise AI products including Orxtra, Cogent, MerlinX, and Auto-RAG systems.

RAG pipelines, prompt orchestration, retrieval tuning, and evaluation workflows
Conversational AI systems deployed across web, WhatsApp, Instagram, and Facebook channels

.NET Platforms

Built backend services, integrations, and distributed systems for SaaS platforms and high-traffic production environments.

.NET Core APIs, payment and partner integrations, and event-driven workflows
GraphQL, SignalR, Redis, RabbitMQ, and production-focused service design

Cloud & Architecture

Translate business and product requirements into scalable architectures, cloud systems, and production-ready implementation plans.

Azure Functions, App Services, AKS, Key Vault, Cosmos DB, Cognitive Search
AWS Lambda, SQS, SNS, CloudWatch, API Gateway, and distributed integration patterns

Experience Snapshot

How I operate in engineering teams

Technical lead for enterprise AI platforms

Own architecture and delivery across backend, AI, and integration layers while leading engineering teams.

Product and solutions bridge

Translate stakeholder goals into product requirements, technical roadmaps, demos, POCs, and deployable systems.

R&D-to-production execution

Take LLM workflows, RAG pipelines, and cloud systems from experimentation into production-grade enterprise systems.

Tech Stack

Core technologies I work with

Backend & APIs

.NET Core
C#
Node.js
SQL
REST APIs
GraphQL
SignalR

Architecture

Microservices
Distributed Systems
Event-Driven Systems
Serverless Systems
JWT
OAuth

Cloud & DevOps

Azure
AWS
GCP
Azure DevOps
Azure Pipelines
CI/CD

AI & Retrieval

Generative AI
LLM Applications
RAG
Prompt Engineering
Model Evaluation
Semantic Search
OpenAI APIs

FAQ

Fast answers for recruiters and hiring managers

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Who is Eslam Hamed?

Eslam Hamed is a Cairo-based AI solutions architect and technical lead with 10+ years in software engineering, focused on building enterprise AI systems and backend platforms.

What kind of software does Eslam build?

He builds backend systems, .NET APIs, microservices, retrieval pipelines, and conversational AI platforms with a focus on production reliability and real-world usage.

What AI and cloud technologies does Eslam use?

His stack includes Azure, AWS, OpenAI APIs, RAG pipelines, semantic retrieval, event-driven systems, and CI/CD pipelines used to ship AI features into production systems.

Why use the AI Agent?

The AI Agent gives quick answers about experience, projects, cloud services, architecture decisions, and hiring fit so visitors can evaluate the profile without reading a long text wall.

Companies

Resume

Experience

08/2022 - Present

DXWand

Technical Lead | AI Cloud Platforms & Distributed Systems

Leading architecture, technical delivery, and implementation of enterprise AI platforms.

Led architecture and technical delivery across backend, AI, and integration layers for a 5-engineer team.
Architected LLM-powered enterprise AI systems with knowledge retrieval pipelines, prompt orchestration, and conversational workflows.
Delivered production AI across web, WhatsApp, Instagram, and Facebook channels.
Led Cogent chatbot SaaS serving 100K+ monthly sessions and driving 91% response accuracy.
Led architecture and delivery of Orxtra for enterprise conversational AI deployments.

08/2022 - Present

DXWand

Product Manager & Solutions Lead (Concurrent)

Owning product strategy, solution design, and pre-sales initiatives across enterprise AI platforms.

Acted as the bridge between business stakeholders and engineering teams for AI agent and automation platforms.
Maintained 100% sprint velocity across 5 MerlinX releases during a leadership transition.
Converted 6+ Orxtra demonstrations into paid proof-of-concept deployments.
Supported 12+ enterprise pilots and POCs across chatbot and automation platforms.
Reduced enterprise onboarding timelines by 60% through workflow, prompt, and knowledge architecture design.
Authored internal and client-facing documentation for onboarding, implementation, and solution design.

03/2019 - 08/2022

DXWand

R&D | AI Platforms Engineer

Built and experimented with AI platform capabilities spanning LLM applications, retrieval workflows, and domain-specific assistants.

Architected the MVP of Orxtra Auto-RAG with experimentation across chunking, embeddings, retrieval strategies, and prompt templates.
Built automated evaluation workflows to benchmark RAG configurations against curated query datasets.
Delivered an AI-powered RFP analysis platform that improved vendor comparison accuracy by 80%.
Built Preneurs, an LLM-powered pitch-deck analyzer that reduced investor matching time by 60%.
Built a speech-to-text portal with speaker identification, improving transcription speed by 3x.
Developed AI legislation search that improved legal retrieval efficiency by 65%.

07/2017 - 03/2019

Vezeeta

Software Engineer

Backend development and infrastructure at one of MENA's leading health tech platforms.

Integrated Fawry, Payfort, Salesforce, and Cequence to support financial and partner operations.
Developed referral workflows, event logging, and user interaction tracking for growth initiatives.
Built a Redis-powered feature flag tool to accelerate A/B testing and rollout cycles.
Managed messaging infrastructure using RabbitMQ and AWS SQS while supporting Lambda, CloudWatch, and SNS.
Supported migration to .NET Core and introduced GraphQL for more flexible API development.

10/2016 - 07/2017

EgID