Eslam Hamed
Senior .Net & AI Product Engineer
Innovating the Future of Software with Cutting-Edge AI and Cloud Mastery
Cairo, Egypt · Open to remote
Eslam Hamed
Senior .Net & AI Product Engineer
10+ years building enterprise systems, AI products, and SaaS platforms.
Architecting enterprise software and AI products from concept to production.
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About Me
Generative AI engineer with 10+ years of software engineering experience, including 7+ years building AI and SaaS platforms. I specialize in LLM applications, RAG systems, and enterprise AI solutions that move from prototype to production.
- Residence Cairo, EGYPT
- e-mail & Phone Find it in my CV HERE
What I Do
Featured Work
Where backend engineering meets AI product delivery
Fast proof for recruiters: I work across backend systems, cloud delivery, and AI product execution with production constraints in mind.
AI Products
Architected and delivered enterprise AI products such as Orxtra, Cogent, MerlinX, and Auto-RAG capabilities.
- RAG pipelines, prompt orchestration, retrieval tuning, and evaluation workflows
- Conversational AI across web, WhatsApp, Instagram, and Facebook
.NET Platforms
Built and maintained backend services, integrations, and distributed workflows across SaaS and high-traffic systems.
- .NET Core APIs, payment and partner integrations, and event-driven workflows
- GraphQL, SignalR, Redis, RabbitMQ, and production-focused service design
Cloud & Architecture
Translate stakeholder needs into scalable system designs, cloud delivery plans, and enterprise implementation roadmaps.
- Azure Functions, App Services, AKS, Key Vault, Cosmos DB, Cognitive Search
- AWS Lambda, SQS, SNS, CloudWatch, API Gateway, and distributed integration patterns
Experience Snapshot
What I bring into engineering teams
Technical lead for enterprise AI platforms
Owning architecture and delivery across backend, AI, and integration layers while guiding a 5-engineer team.
Product and solutions bridge
Translating stakeholder goals into product requirements, technical roadmaps, demos, POCs, and deployable systems.
R&D-to-production execution
Taking LLM workflows, RAG pipelines, and cloud systems from experimentation into enterprise production use.
Tech Stack
Core technologies I work with
Backend & APIs
Architecture
Cloud & DevOps
AI & Retrieval
FAQ
Fast answers for recruiters and hiring managers
Visible, crawlable context lives here so the homepage stays focused without losing depth or SEO value.
Who is Eslam Hamed?
Eslam Hamed is a Cairo-based Senior .Net & AI Product Engineer with 10+ years in software engineering and 7+ years building AI and SaaS platforms.
What kind of software does Eslam build?
He builds .NET APIs, microservices, retrieval pipelines, conversational AI systems, and cloud-backed enterprise workflows with a strong focus on production readiness and measurable delivery.
What AI and cloud technologies does Eslam use?
His stack spans Azure, AWS, GCP, OpenAI APIs, RAG pipelines, vector and semantic retrieval, event-driven systems, CI/CD, and the backend architecture needed to ship AI features into real products.
Why use the AI Agent?
The AI Agent gives quick answers about experience, projects, cloud services, architecture decisions, and hiring fit so visitors can evaluate the profile without reading a long text wall.
Companies
Resume
Experience
08/2022 - Present
DXWandTechnical Lead | AI Cloud Platforms & Distributed Systems
Leading architecture, technical delivery, and implementation of enterprise AI platforms.
- Led architecture and technical delivery across backend, AI, and integration layers for a 5-engineer team.
- Architected LLM-powered enterprise AI systems with knowledge retrieval pipelines, prompt orchestration, and conversational workflows.
- Delivered production AI across web, WhatsApp, Instagram, and Facebook channels.
- Led Cogent chatbot SaaS serving 100K+ monthly sessions and driving 91% response accuracy.
- Led architecture and delivery of Orxtra for enterprise conversational AI deployments.
08/2022 - Present
DXWandProduct Manager & Solutions Lead (Concurrent)
Owning product strategy, solution design, and pre-sales initiatives across enterprise AI platforms.
- Acted as the bridge between business stakeholders and engineering teams for AI agent and automation platforms.
- Maintained 100% sprint velocity across 5 MerlinX releases during a leadership transition.
- Converted 6+ Orxtra demonstrations into paid proof-of-concept deployments.
- Supported 12+ enterprise pilots and POCs across chatbot and automation platforms.
- Reduced enterprise onboarding timelines by 60% through workflow, prompt, and knowledge architecture design.
- Authored internal and client-facing documentation for onboarding, implementation, and solution design.
03/2019 - 08/2022
DXWandR&D | AI Platforms Engineer
Built and experimented with AI platform capabilities spanning LLM applications, retrieval workflows, and domain-specific assistants.
- Architected the MVP of Orxtra Auto-RAG with experimentation across chunking, embeddings, retrieval strategies, and prompt templates.
- Built automated evaluation workflows to benchmark RAG configurations against curated query datasets.
- Delivered an AI-powered RFP analysis platform that improved vendor comparison accuracy by 80%.
- Built Preneurs, an LLM-powered pitch-deck analyzer that reduced investor matching time by 60%.
- Built a speech-to-text portal with speaker identification, improving transcription speed by 3x.
- Developed AI legislation search that improved legal retrieval efficiency by 65%.
07/2017 - 03/2019
VezeetaSoftware Engineer
Backend development and infrastructure at one of MENA's leading health tech platforms.
- Integrated Fawry, Payfort, Salesforce, and Cequence to support financial and partner operations.
- Developed referral workflows, event logging, and user interaction tracking for growth initiatives.
- Built a Redis-powered feature flag tool to accelerate A/B testing and rollout cycles.
- Managed messaging infrastructure using RabbitMQ and AWS SQS while supporting Lambda, CloudWatch, and SNS.
- Supported migration to .NET Core and introduced GraphQL for more flexible API development.
10/2016 - 07/2017
EgIDSoftware Developer
Software delivery for Egyptian Exchange trading systems.
- Developed an online trading dashboard with live market data, order execution, and portfolio insights while improving UX and memory performance.
Education
2016
Helwan UniversityComputer Science Bachelor
Very Good with Honors. Graduation project: a Shiny application supporting data cleansing and visualization workflows for the data science process.
Languages and Scripting
Databases and Caching
Frameworks and Tools
Tools and Technologies
Soft Skills
- Product Discovery
- Technical Roadmaps
- Cross-Functional Leadership
- Technical Documentation
- Architecture Reviews
- Code Reviews
- Delivery Ownership
- Enterprise Workshops
- Mentoring
Certificates
Optimal Product Management
Agile Certificate Software Development
Blog
Today I Used AI to Make My Portfolio Easier to Find on Google
Today I Used AI to Save Movie Night (Yes, Really)
For Three Months, I Used AI to Drop 16 KG (ChatGPT Edition)
Beyond the Obvious: Understanding True Needs
Is DeepCoder the End of Human Programmers?
Debug Yourself: How Lazy Are You?
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